Also 2 of the accompanying sides had mushrooms. Do they have a mushroom fetish like Cheesecake Factory? Need more consideration for people who may have varying food requirements that are unavailable to address during the booking process. I know you can't please everyone, but why overuse an ingredient that has a relatively low appeal to potential passengers?
Will try again, just hope they can use similar customer service in their food preparation as they have otherwise. Pros: "Arrived on time. Cons: "Boarding gate attendant very unpleasant. Non-existent service on board. Wifi stopped working after an hour and since the entertainment system uses the wifi - so did the entertainment system. Pros: "The crew was nice. Cons: "Got stuck with the last row of seats. I never previously had the last row for a flight but to be honest it was definitely the worst seats on the plane.
What makes it worse was these were not tickets I bought last week but on united economy they only give you seat selection just days prior and no explanation as to why you are placed in a particular row. Stuck near the bathroom and the seats do not decline at all though they deceptively provide the button to recline your seats.
Horrible experience and one more reason to not fly United. Cons: "We were an 1hr and 40mins late. It would have been ok but the pilot and crew did say why. United kept me informed by using text messages which were great. They had us sitting down and water could be given until the flights starts but 1 st class recieved all the accommodations which i unstand that is why you pay for 1st class. But honestly the crew could accommodate a class of water to a few passagers.
The pilot didn't have to wait 40 mins to let us k now we were waiting on maintenance to sign off on their form. Some of the passage obeyed the rules by turning of our phone. I turn my phone back on when i heard a passager say maintance was required. I would say flight was good sits were smaller than last August".
Pros: "I know it's not the crews fault for the delay, but everything was just truly horrendous. I was a little hesitant to fly United after their scandal, but now I know that I should not have. For a close to 6 hour flight, a meal should be provided.
Lastly, the leg room was really nonexistent. Truly the worst experience I've ever had flying, and I've flown plenty of airlines, both domestic and international. I definitely think my return trip back to Jersey will be my last time flying United. Cons: "Refer to the aforementioned post outlining everything I did not like about this absolute trip from hell.
Very disappointing to experience that and it really started the trip out on a sour note. Hopefully it gets better before I have to get back on another United plane back home. Cons: "Was told i could bring essentially nothing and then had an entire row to myself and there was TONS of overhead storage available.
Just really nickel and diming these days. I buy many tickets going from LA to Vegas. After no indication about any extra costs but only the inability to check in… At the airport I was warned by one of the agents when she told me that my basic economy ticket would not allow me to bring my computer back on the plane without being charged.
I've never experienced this in my life. United has just been axed off of my list of Airlines with which I will travel. Come to think of it the only other airline that I can choose not to travel on his Spirit so United has reached new lows! Pros: "Friendly staff, great customer service". Cons: "Again a full flight and this time I was seated next to an Asian male.
I'm deal thy allergic to fish and what did he bring to eat, yep you got it. While I know it's a right for him to do so, I spent the flight with puffed eyes and throat issues. Again, the flight was overbooked". Pros: "I liked that it was on time. Cons: "The flight attendants are rude and cranky. The plane was hot and over booked. Cons: "after transferring from terminal B after a long walk then another long walk to transfer to Terminal C and another walk to baggage claim for a 70 yr.
It is so disgusting that I am a frequent flyer via United Airlines and getting more and more dissatisfied cause of the troubles I'm encounterring flying with United Airlines! I should think twice,the next time I'm booking with the airline for my next flight! Pros: "Not bad overall. I was exhausted at one point and passed out in my chair. I would have missed my flight if the gentleman boarding people hadn't noticed and woke me up to ask if I should be on the flight. I was out so deeply that I hadn't heard any announcements.
There wasn't any food on the three flights but a cookie waffle thing and that was all I had during the 13ish hours I was on planes.
The staff was super awesome and nice. Space wasn't any different than other planes, but tight on the first flight. I got lucky on the last two. Cons: "I was starving and dehydrated.
Pros: "I don't know why but every time I fly United, my flight ends up getting delayed!! I don't know if they are always delayed or its just my luck. Never got on. Cons: "Flight canceled and didnt find out until 1 hour before. Was revooked on anothwr but never received info. Had to book on different aitline at twice the cost and still have been unable to get a refund. Pros: "Pilot did a great job tried to hit as little turbulence as possible. Smooth landing.
Flight attendants were very nice from Norfolk to Newark". Cons: "Both planes were late, and you sent this questionnaire before flight had even arrived in Omaha". Pros: "Price,". Cons: "Didn't get veggi food while going or coming back in 16 hours. Layover was super long 8hts even when there are other flights available at same destination. Cons: "Waiting on the tarmac at ORF for 1. Pros: "The people were really nice. We left on time or early on most flights which was also nice.
Like the variety of liquor and prices for beverage that's offered. Cons: "The in flight entertainment doesn't compare to delta.
Our last plane was getting retired so it didn't have any in flight entertainment and the snacks tasted really old. The other flights had spotty connection at best and was hard to connect to their movies. Cons: "Anything the flight was delayed a couple of times and then the terminal was changed at the last minute".
Pros: "The view and legroom was nice. Cons: "I collect disability each month so I am on a very tight budget. The Spanish speaking woman that pushed my wheelchair told me that I can bring my water bottles full of water through the metal detectors.
I asked if she could take me somewhere to pour them out and refill them on the other side. They threw them away at the metal detector.
So I had to buy a new bottle for my medicine that I have to take. You would think she would have got it by me carrying these bottles around but nope. She actually said to me that I can give her gratuity now if I wanted. She then replied in a sarcastic voice " Thankyou you are soooo generous. I don't like feeling obligated to tip somebody because I am disabled and have a bullet in my head.
Cons: "I don't think it's fair that you don't any money back of you cancel your plane ticket. It shouldn't matter what type of ticket it was. You should at least be allowed a voucher for the amount of the ticket at a later date. Even if it's a percentage off, you should be allowed something. How is it that you can buy a car worth thousands, and be allowed to return it under the Lemon Law.
When a company called can make billions of dollars doing this, it's just taking advantage of the little people. Pros: "Friendly and accommodating our requests. Cons: "Lady directly behind me literally choking, couching, sneezing and constantly blowing her nose really runny , that was not enjoyable at all. And her two 2 companions were not provide any relief for her. Pros: "wheelchair and cart to get to my plane because of a knee injury".
Pros: "The flight overall was great, easy to board and de-board, and a smooth process from start to finish. Cons: "Connecting to the in-flight wi-fi to watch movies and tv shows was nearly impossible. Cons: "Our flight had a "mechanical delay" which drug on for several hours every 30 min there would be another 30 min delay.
This eventually meant we would miss our connection to Munich and had to be rescheduled to the following day. The next day we had another round of "mechanical delays" and just barely made the connection.
Cons: "After getting pushed back 3 times it finally got canceled and left me and 4 other strangers to drive back home so I wouldn't miss work. Another not being late to work in the military is not good to go. Pros: "Crew was wonderful and snacks were average". Cons: "The seat back was very uncomfortable but this was a short flight with a small plane. Not terrible but below average. Cons: "Crew not responsive to needs of allergic passengers.
As has previously occurred, gate staff chose not to re-seat allergic children with their parents. We were forced to ask fellow passengers if they would swap seats so we could sit next to our allergic children. Pros: "I would like to start by saying that we had the best price ever and the service was exelente everyone that was working on the United plane were really attentive and friendly.
Our flight was on time and we also got there couples of minutes early. Thank you United for also wishing me a happy birthday. Cons: "There was really nothing negative that I can say. Other than loud snores that were coming from the person seating behind me. But overall excellent service by United". Cons: "Boarding experience was terrible. Our flight was delayed by an hour and a half due to maintenance. On top of that, when we finally boarded, my ticket was scanned and the flight attendant said I didn't have a seat, even though I selected a seat when I purchased my ticket online and checked-in the day before my flight.
I was boarding Group 3 out 5, but they made me wait for everyone else to get on the plane until they could let me on to find an empty seat for me. In addition, they were rude to me about it, like it was my fault that there was not a seat available for me.
I was grateful I was able to have a seat since I wanted to get to Las Vegas as soon as possible after the delay, but it should be something that's expected when you purchase a plane ticket The ride felt inviting from the start.
It was nice. Frontier is a mess. Waited 8 hours to board for a 1 hour flight, ridiculous. Late into Vegas due to weather. Not your fault. Gate not ready, your fault? Nice and friendly service. Quick boarding - ontime landing! Things were cool. No entertainment or water.
I need contact the airline my money was stolen. Pros: "Flight itself went smoothly and crew was responsive to people's needs". Cons: "The check-in process for Frontier is a scam. Still not the worst price, but it was very scummy that this wasn't just charged upfront. Seats are uncomfortable, which led to many people getting up despite the seatbelt sign being on.
Pros: "Fast and easy flight". Pros: "Price and availability". Cons: "And baggage retrieval at Las Vegas was terrible. Pros: "Lady at the check-in terminal was amazing. Flight staff did a good job. Feel like they could have taken care of the customer better. Pros: "Very friendly. Cared about the customers. Arranged seating to spread out the passengers.
Cons: "WiFi on the plane! Pros: "The crew was hilarious. Cons: "The seats, the leg room, the captains announcements, the intercoms sound quality, the temperature, the entertainment, so so so very much.
Pros: "Boarding was quick. Cons: "The flight was packed and I was seated between two strangers during a pandemic. Very irresponsible. This will affect my decision to fly frontier in the future. Pros: "I was surprised that the flight was completely full despite a pandemic". Cons: "Keeping us informed of flight delays". Good crew. Pleasant overall experience. Pros: "The landing". Cons: "The flight attendants were rude". Cons: "Everything was good until the last flight from Denver to Las Vegas.
They let us into the bridge but did not let is into the plane for a while because they just finished cleaning it and was waiting for maintenance to fix a broken chair, which made us stand and wait on the bridge.
They should've just waited to let us in until the plane was ready instead of stocking us into the bridge. Additionally, as I was leaving the plane the one of the crew member was arguing with a customer, which could've been handle better. Cons: "There was an incredibly long line for bag check. When I tried to check in at the computer, it said I needed to see a ticket agent.
I stood in line for an hour and a half and missed my flight while waiting to check in. The ticket agent was in en extremely poor mood and was rude to her other employees and customers. She said she had been there for 12 hours already and had several cancelled flights to rebook. Cons: "No one at the counter before the flight. Everyone was at the gate. I lost my flight and you wanted to charge me anotyer dollars.
And i had ti catch a flight frim Orlando and had ti drive myself there. They lost my baggage as well. This trip was ridiculous from the start as my flight was changed from non stop direct to overnight layover in which I had to purchase a Hotel room as well as all the extra fees taken after purchase. Frontier is not "cheap" at all. And worst customer service I've ever dealt with.
Pros: "How easy it was to process our boarding passes. The flight crew members were awesome. Cons: "We didn't know military did not have to pay for their luggage. We paid prior to arrival". Pros: "The initial price was great. The direct flight was fantastic. No wasted airport time. It was an emergency aisle so I got more leg room, but my seat didn't recline at all. Each bag you brought must be paid for whether it was checked or carry on.
I would have preferred a larger airline with reclining chairs and free movies. Pros: "Like, it was a first time experience. Notone wewill repeat. It seems like and nickeled and dime operation sorry but hard backseats are not the way I want to travel so very mediocre". Cons: "at pm I had a text alert that the flight was delayed by 8 hours yet there was nothing done to replace crew who were going over their max hours. The pilot and both stewardess told different stories. At 1 am in the morning they claimed they were looking for replacements.
It is bad enough having a flight canceled and having to drive miles or wait up to 2 days to be rescheduled Then cancel due to weather The baggage fees were almost as much as the airfare. Cons: "The seats are very uncomfortable.
They are smaller than before and the airline claims they are "pre-reclined. The staff is not friendly. Food costs, they claim you can't consume your own alcohol, and they begrudgingly give you water if you press them. When the plan landed at the exact time the pilot predicted 4. In fact the crew frequently abused the seatbelts fastened light during calm air.
Don't fly Frontier unless it is severely cheaper; the experience is terrible. Pros: "The flight was on time and the crew was friendly". The check in staff, only two ladies, were there by but could not check in our bags until 5am, resulting in lines. Two staff members for everyone was not enough and one of them kept taking off to do something else, leaving only one person to check in.
You should take direction from Allegaint! I flew from Vegas to Fresno a few days later and their check in service was exceptional! Pros: "The efficiency of the boarding process. It was organized and fairly expedient. Cons: "The exorbitant additional fees.
Absolutely absurd to charge for a seat and carry-on luggage in addition to the plane ticket itself. The chairs were uncomfortable.
For all the extra fees you'd think a movie and some snack packs might be available. Then again, with the trays too small to fit even my mini iPad, there'd be no place to put them. No in-flight entertainment was a bummer too. I've usually been so happy on Frontier. Bit this experience will keep me from flying Frontier ever again. Pros: "It was quick to get on the plane. Cons: "I am very concerned with the staff of Frontier as how they could let not one, but two passengers on their flight who are CLEARLY past the legal limit of being intoxicated.
I had two passengers, mother and daughter, who were in front, and beside me who were stumbling while walking to their seats, had slurred speech, and absolutely reeked of alcohol. I had made a point to one of the flight attendants about it, they did not do anything more than shrug it off, and then not only did I point that out, they went ahead and served them more alcohol 20 minutes later into the flight! More specifically two Coors and two small bottles of Vodka for the woman sitting next to me, and a Coors for the woman in front.
They were causing me discomfort by making their drunken jokes, but the woman next to me made no due regard to personal space which I get the airline at that point cannot control.
However, the woman to my side had been alot less touchy-feely prior to receiving more alcohol. Not to mention I had paid the extra money for the assigned seats, which were added on to our total charges, but suddenly disappeared when I received my itinerary online. I will never book through this agency, or fly Frontier again.
Pros: "THIS trip was okay. Cons: "This was supposed to be a round trip ticket. How many afternoon flights are available from Norfolk to Las Vegas? What is the flight distance from Norfolk to Las Vegas? What is the earliest departure time out of Norfolk to Las Vegas? Fly Delta Air Lines.
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